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Work Experience

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Work Experience

DUC CONSULTING INTERNATIONAL

May 2008 – Present

DUC International Consulting is a Global Managed Services Company having its Head Quarter in Dubai. DUC is a leading consulting firm for providing expert advice, coaching and business services to organizations that are considering an expansion into emerging markets such as the Middle East, North Africa, Central Europe and China.Topped up with a multicultural team of highly skilled professionals DUC have also participated in serval Smart Government projects in the region.
Board & C Level Advisory Services
Having worked with various reputable International Companies as a Board Advisor Dr. Usman Zafar, Founder & CEO of DUC is an expert in following services:
Market Due Diligence: Analyzing the chosen emerging market’s economic drivers and understanding the dynamics of ICT in Public and Private Sectors organizations.
Business Strategy: Assistance in developing strategies to maximize revenue returns from market investment
Product Mix Analysis: Analyzing the product mix offered and appropriateness for the chosen market segment
Competitor Analysis: Review of potential barriers to enter a certain market and ways to achieve an effective market positioning
Marketing Strategy: Assisting in the development of Go-to-Market strategies
Market Introductions: Immediate introductions to targeted strategic accounts in Key Public & Private Sector
Multi Channels to Market: Assisting in the development of Multiple Channel Strategies to enter a respective market and impact market presence with low risk and minimal investment
Tender Submissions: Aid and guidance in responding to complicated RFP and RFI tendering cycles within the Private and Public Sectors
Business Health Check and Business Effectiveness:
• Review and analysis of operational and organization structure effectiveness in the respective market in comparison to pear companies and competitors
• Review and analysis of Direct Sales Operations in chosen markets, Account strategies and Sales Cycle effectiveness

DATAMATIX

Jan 2016 – Present

Datamatix is a 21st century leading knowledge provider with a 28 years of experiences. About 28 years ago, Datamatix has embarked on a global knowledge development journey to accentuate the regions organisations administrative efficiency, leadership, social, economic, media, technological and knowledge management developments, organizational integration systems and economic knowledge based on the foundations of modern knowledge and in line with the global competitiveness standards.

During these 28 years of international journey, Datamatix has attracted the most succesful global government and business organizations corporate best practices and leaders best visions to the region to support building unique global knowledge based organisations and region.

My Role as a Board Advisor / Brand Ambassador

– Promoting Datamatix Conferences / Events & Awards In different International markets.
– Establish Strategic alliances with Large Public & Private sectors in different countries.
– Advising on key strategic industry and technology trends to the board members.
– Attracting International Speakers from different countries for key strategic conferences.
– Advising & Actively participating in Executive Development programs.
– Securing Sponsorships from large Enterprises and Public sectors for Key events / conferences.
– Advising as a senior team player on awards selection criteria and submitted nominations.

E-TAKEAWAY.DK

Sep 2015

eTakeaway is one of the largest and best selection of takeaway food on e-takeaway.dk having headquarter in Denmark. On e-takeaway you can order and pay for take-away food and have it delivered right to your door. You or the company you work in can create a business account at e-takeaway.dk where you order on credit and earn bonus points with each online ordering food. On e-takeaway.dk you will find a great selection of food from restaurants and pizzerias. You can order everything from sushi, Thai, Mexican, pizza and other traditional restaurants throughout Denmark.
E-takeaway.dk – your exclusive and trustworthy supplier of healthy and exclusive food. eTakeaway is one of the leading platform Globally for food ordering with latest innovation.
My Role as a Regional Advisor is to:
. Sign up Regional Partners to launch eTakeaway in Middle-East, Africa and Asia-Pac Countries
. Negotiate Contracts on behalf of eTakeaway Denmark.
. Bring Investors on board for the successful implementation of the platform.
. Provide Training Facilities to setup back office infrastructure and customising the platform as per the region / country requirements.
. Attend Board meetings and assist Board Advisors on eTakeaway Expansion Plans.
. Advise on innovation and new technologies to keep platform up to date as per the International Requirements.
. Proposing Franchisee Models and ensuring partners know-how about the USP’s of the Platform.

BIN SHAMIKH GROUP OF COMPANIES

Jun 2015 – Present

I have been the Senior Board Advisor for Bin Shamikh Group of Companies since June 2015. Please see below a summary of the organizations activities:
Bin Shamikh Group of Companies has been founded in Mecca in 1402 Hijri and it is one of the leading Group of Companies in the Kingdom of Saudi Arabia. The Group owns several companies in the sector of Transport & Aviation, Commodities, Bank Mediation, Interior Design,Petroleum Products, Industrial Cities, International Import & Export and General Trading. Bin Shamikh Group belongs to some of the top and very well respected families in Holy Mecca. The Group is keen to
establish strategic alliances with Global Companies to provide value added services for public & large public sector accounts in Saudi Arabia.

Imex Sytems Inc.

Aug 2015 -Present

I have been the Board Advisor for Imex Systems since August 2015.
Please see below a summary of the organizations activities:
Imex Systems Inc. has been incorporated in 1997 in Toronto, Canada. Other business locations include Washington, DC (USA), Dubai (UAE), and Tokyo (Japan). Imex has pioneered in implementing internet based applications right from the early days of the internet. These include
electronic billing systems, online payment systems and smart community portals. imex has been working with the public sector since 2001 and developed the first integrated e-Government system in 2004. Over the last decade, Imex products and services have evolved significantly to
meet new challenges and incorporate new and emerging technologies. Imex is one of the unique companies in the world who has been introduced an i-Gov Platform which is a One Stop Shop for public Services with several global implementations.

BIN QUTAB GROUP

Oct 2014 – Present

I have been a Board Advisor for Bin Qutab Group since October 2014.
Please see below a summary of the organizations’ business activities:
Bin Qutab Group is specialized in Supply Chain Management since over 20 years. The organization provides services in the optimization of the supply /demand chain. The firm is medium‒sized, assuring that client projects will have the full attention of their senior staff. The principals have completed over 12,00 client engagements, including assignments for some of the largest and best‒known corporations in UAE and neighboring GCC Countries, Pakistan, Afghanistan, UK, USA, Canada & Africa.

Cloud Buy

Jul 2014 – Apr 2017

cloudBuy, formerly @UK, is the world’s leading transactional Cloud Platform.
I have been a Board Advisor for cloudBuy- Middle East Market since July 2014.
My responsibilities include:
• Developing regional business and marketing plans and strategies to maximize revenue and return from market investment
• Establishing channel partner networks in the region
• Successfully qualified and closed various sales opportunities and developed account management strategies for the public sector
• Reporting to cloudBuy board of directors on regular basis in UK and presenting cloudBuy in key international conferences and exhibitions
• Liaising with key and active partners to manage them and to effectively build a healthy business pipeline
• Advising board on localization & branding exercise
• Setting up Successful PMO Function and sourcing Local Consultants

ERN Management Consultants

Sep 2016 – Nov 2016

ERN Management Consultants (Enterprise resource network) is one of the leading professional services companies operating in the Middle East. The organization offers a wide-range of Resources Augmentation Solutions and career planning tools. ERN provides effective and costefficient
recruitment platforms to clients when seeking the right candidates. ERN Management Consultants also assists jobseekers to find the right role in the field of Construction, Healthcare, Hospitality and
IT. With excellent and thorough understanding of the Middle East and North African market the ERN platform has been designed in three different languages — English, Arabic and French – catering to the diverse demographics. Our team of highly experienced and qualified experts run highly efficient
IT operations and service functions on behalf of our customers.
“We assist you picking the right job and candidate..!”

ICONMA

Apr 2014 – Nov 2016

ICONMA is a nationwide consulting firm with corporate headquarters in Troy, MI, providing Professional Staffing and Project Based Services and Solutions for Fortune 1000 clients in a broad range of industries.
My responsibilities as a Regional Board Advisor include:
• Establishing ICONMA’s Middle East Presence for healthy business growth.
• Developing meaningful and resonating business value propositions for an effective return on investment
• Directing introductions to Key Strategic Accounts and developing account management strategies to close large software statement of work opportunities
• Directing and managing business and opportunity development from A-Z and liaising with project stakeholders
• Drafting and submitting proposals to various firms on behalf of ICONMA
• Effectively communicating project expectations to team members and stakeholders
• Implementing brand development strategies for ICONMA and presenting ICONMA value proposition at leading international conferences
• Establishing strategic partner networks in the Middle East and reporting to the board of directors on regular basis

LONDON GLOBAL ASSOCIATES

Dec 2009 – Mar 2016

LGA delivers Management Consultants Services and Professional IT Security Consultancy services, including Information Security Management Systems Policy frameworks relating to International Standards Organisation (ISO) 27001:2005 Best Practice Security Standards, IT Audit Function, IT security awareness education and advisory services.
My responsibilities as a Non Executive Director included:
• Ensuring the provision of high standards of corporate governance and that the Board’s behavior is consistent with the organizations core values
• Working effectively with stakeholders and fellow board members to expand LGA business Globally
• Providing independent scrutiny ensuring excellence in management
• Attending and contributing to the Board of Directors’ and Annual Members meetings and assigned meetings of key governance committees
• Setting and maintaining strategic vision, aims and objectives
• Managing a comprehensive framework of governance and system of internal controls and risks
• Advising Board on expansion plans and Presenting LGA at International Conferences

`}`init`{` AG for Digital Communication

Feb 2012 – Jul 2014

A global company with local offices in the UAE ]init] designs individual customer solutions for public administration, businesses and NGOs. The organization has years of expertise and comprehensive competencies in eGovernment and eBusiness.
My responsibilities as a Country Manager and later on Board Advisor were:
• Developing Business Plans & Marketing Strategies to penetrate the UAE and GCC region
• Developing strategies to maximize revenue returns from market investment for the target markets
• Qualifying and closing assignments and providing consulting for large and complex preparation and closing of proposals in the Public Sector
• Defining KPIs and goals and monitoring and results’ review to achieve financial milestones.
• Analyzing Go-to-Market strategies and messaging via innovative brand development techniques
• Representing ]init[ in business development meetings, e.g. with potential clients or partners for a concrete lead development, in coordination with executive management
• Directing and managing business and opportunity development from A-Z and liaising with project stakeholders

Al-TAQNYAH Business Solutions

Aug 2006 – Nov 2011

My responsibilities as a Managing Director were:
• Coordinating, directing, and designing all operational activities related to the Information Technology sector, as well as providing direction and support for IT solutions to enhance mission-critical business operations
• Provision of strategic leadership to fully own and manage the life Cycle of Business Management
• Introduction of innovative solutions to the global marketing division and the improvement of contract/proposal management processes
• Produced breakthrough results in technology growth, business pipeline and exponential increased revenue
• Involvement in several IT related projects both in Public and privates sectors in the MENA Region.
• Some of the key projects included working with: Dubai Chamber of Commerce & Industry (Certificate of Origin Application), Dubai Courts (eNotary solution), ENOC (Digital Rights Management), Sheikh Hamadan Association (Portal development), HCT
(eLearning Solution), Abu Dhabi Judicial Department (Integration Services), Ministry of Health (HW peripherals).

Rulers Court of Ajman UAE

Aug 2004 – Aug 2006

I have been leading several pioneering e-government initiatives for Emirate of Ajman UAE.
My Nominated Designations
• Chairperson, IT Steering Committee, Ajman.
• Member, Steering Committee, Ruler’s Court of Ajman.
• Member, Change Management Group.
Key Projects
I have worked on following e-Government initiatives where I identified infrastructure requirements and planned the data center setup for shared infrastructure services and disaster recovery.
• Enterprise Resource Planning (ERP)
• Geographical Information System (GIS)
• Document Management System (DMS)
• PDA Based Mobile Inspection system for Ajman Municipality.
• Enterprise Application Integration (EAI) & Legacy Applications.
• Fine Inspection System, Ajman Police and Traffic Department.
Major Achievements:
• Saved AED 90 Millions in project spend through prudent program management and developed a successful master plan for e-Government initiatives with creating a 5 years road map.
• Established a PMO office, executed e-Services, performed network rehabilitation, imparted change management and ICT training for employees across government departments
Responsibilities:
• Spearheaded the deployment of long-term strategic plans for facilitation of cost-effective information processing and communication technologies
• Overseen operational and strategic elements of IT departments, performed project management, BPR and negotiated resource allocation
• Defined and communicated project milestones, SLA’s and resource allocation to the executive teams, department heads, support staff and end users
• Constructed and reviewed master IT budgets, reviewed system performance and made recommendations based on benchmarked parameters
• Superintended bidding process for procurement of hardware and software upgrades, reviewed submitted bids for compliance and awarded tenders
• Directed R & D on potential technology solutions, oversaw provision of end-user services, help desk and technical support services

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